AirwayAssist - Respiratory Support Device

AirwayAssist is a device that helps in maintaining clear airways and supporting respiratory function.

AirwayAssist FAQ

Do I need a safety assistant on a British Airways Flight?

Suitable for all cabins, but not before, on or after emergency exit rows. Must travel with a Safety Assistant if support is required to lift in and out of the seat. Watch our signed video and explore the British Airways journey, from the booking process to the airport experience, onboard services and in-flight entertainment.

Why are nasopharyngeal airways used only in unconscious people?

Oropharyngeal airways are indicated only in unconscious people, because of the likelihood that the device would stimulate a gag reflex in conscious or semi-conscious persons. This could result in vomiting and potentially lead to an obstructed airway. Nasopharyngeal airways are mostly used instead as they do not stimulate a gag reflex.

How do you measure a patient's airway?

Size a patient’s airway by measuring the Guedel against a patient’s face: when the tip is placed at the angle of the jaw the flange should align with the centre of the top teeth (i.e. hard airway = measure “hard to hard”).

What is a nasopharyngeal airway?

Nasopharyngeal airways (NPAs) are typically used to bypass obstructions in the mouth, nose, nasopharynx or base of the tongue. The appropriate NPA size can be calculated by measuring from the tip of the patient’s nose to the tragus of the ear (i.e. soft airway = measure “soft to soft”).

What is British Airways special assistance?

The British Airways Special Assistance team is able to provide invaluable assistance to customers who have disabilities, medical conditions, or other special needs. Once you have booked your flight tickets on ba.com, you can log into your booking to let the airline know which type of assistance you will require.

How do I get disability and mobility assistance on British Airways?

Once you have your booking reference number, go to “Manage my booking”, then to “quick links” and select “Disability and mobility assistance”. It’s important you enter your request at least 48 hours before your flight is due to depart to give British Airways time to make arrangements.

What is airway management?

This process is called airway management. This is a vital step in the process of anaesthesia as a lack of oxygen will result in severe consequences including brain damage and death. Although the majority of anaesthetic procedures are straightforward, emergencies can occur with airway management which can cause serious harm.

How do I contact British Airways disability support?

If you'd like to speak to an agent about the support that is available to you at your departure and arrival points, you can dial the BA Special Assistance Contact Number at +44 (0) 800-408-1100. The British Airways disability helpline is available Monday to Saturday between 9 am and 5 pm GMT.