Healthcare Communication Strategies | Importance of Effective Communication

Healthcare communication involves the exchange of information between healthcare providers and patients to ensure effective care delivery.
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Effective Communication In Healthcare | Patient-Provider Communication | Healthcare Information Exchange | Patient Care Communication | Medical Information Exchange
Prepared by Lee Cheng, reviewed by Dr. Helena Rodriguez

Healthcare Communication FAQ


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What is health communication?

(SHC, 2017) Health communication is a multidisciplinary field of study and practice that applies communication evidence, strategy, theory, and creativity to promote behaviors, policies, and practices that advance the health and well-being of people and populations. (SHC, 2017)

What is the difference between communication and health care?

Communication is the process used to exchange information and it is considered effective when both parties, the sender and the receiver, give the same or very similar meaning to the message being conveyed. Health care is the treatment of ill health and medical conditions.

What is effective communication in health care?

Effective communication in health care, unlike telephone, isn’t a game. Much is at stake: Patients need to feel safe enough to communicate honestly and openly with their care providers to receive effective treatments.

Why is communication for health important?

It can help to change people’s knowledge, attitudes and behaviours and empower them to make choices that help protect and improve health and well-being. Communication for Health (C4H) works to leverage the full power of communication to improve health outcomes at the individual, community and societal levels.

How can health services improve communication with patients?

In other words, through introducing interventions to improve communications with patients, those patients have a better experience of their care and place less demand (or less expensive demand) upon the health service.

Why is communication important in healthcare?

Effective and efficient communication is crucial in healthcare. Written communication remains the most prevalent form of communication between specialised and primary care.

Why is patient communication important?

Good patient communication is key, particularly when a patient is waiting for planned care or treatment. From referral by a primary care clinician through to discharge from secondary care – clear, accessible communication is vital throughout. The Elective Recovery Delivery Plan commits to providing better information and support to patients.

Healthcare Communication References

If you want to know more about Healthcare Communication, consider exploring links below:

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